FAQ - Riot Hot Sauce Co.

Which sauce should I start with?

Start with MAGMA if you want bold flavor without melting your face. It's mango habanero at 5/10 heat—tropical, balanced, and the perfect gateway into Riot. If you're already a heat seeker, jump to VOLTAGE (ghost pepper + lime, 8/10). OVERLOAD? That's for the spice obsessed who've already conquered the other two. Pro move: grab the Riot Pack and experience the whole heat ladder at once.

Are these sauces vegan/gluten-free?

Yes and yes. All three Riot sauces are vegan and gluten-free. No animal products, no sneaky gluten hiding in the ingredients. Just bold peppers, real flavor, and nothing that compromises the heat. Check the ingredient list on each product page for the full transparency.

How much heat is too much?

That's on you. MAGMA (5/10) is accessible to most palates. VOLTAGE (8/10) is hot—you'll feel it, but you'll taste the lime and ghost pepper too. OVERLOAD (10/10) is extreme—Carolina Reaper + smoked chipotle. If you're new to spicy sauces, don't start here. If you've done ghost pepper challenges before, you might be ready. There's no shame in MAGMA. Bold flavor without apologies is still bold.

How long does shipping take?

Orders ship within 2–3 business days. Once in transit, most US orders arrive in 5–7 business days. The Riot Pack ($36) qualifies for free US shipping with no minimum—because bold sauce should be accessible. Track your order from the moment it ships so you can count down the days until heat arrives.

Do you ship internationally?

Not yet. Right now, we're shipping to the United States only. If you're outside the US and want Riot, hit us up—we're always exploring new options to bring bold sauce to more palates.

How should I store the sauce?

Keep it cool and out of direct sunlight. A pantry shelf is perfect. Once opened, refrigerate to preserve freshness and flavor. These are real sauces with no artificial preservatives, so treat them like you'd treat any quality condiment. Unopened bottles stay fresh for up to two years.

What's the shelf life?

Unopened bottles stay bold for up to two years. Once you crack it open, use it within six months for peak flavor. The heat doesn't fade, but the fresh pepper notes can mellow over time. That said, most people demolish a bottle way before that timeline.

Can I use these in recipes or just as condiments?

Both. Drizzle them on pizza, wings, tacos, and nachos. Stir them into marinades, BBQ rubs, and salsa. Mix into cream cheese for a spicy dip. Add to soups, stews, and chili. These are flavor-forward sauces designed to complement bold dishes, not hide. Get creative. If you come up with a killer recipe, share it—we love seeing what Riot becomes in your kitchen.

Can I return an open bottle?

We stand behind every bottle. If you get a defective product or something arrives damaged, we'll make it right. Unopened bottles can be returned within 30 days for a full refund. Opened bottles—well, that's on you to decide if it's worth keeping. We're confident you'll love it.

Do you offer refunds?

Yes. Unopened bottles within 30 days of purchase get a full refund, no questions asked. If your order arrives damaged or defective, we'll replace it or refund you immediately. We want you to have bold sauce you actually want to use, not regret.

What's in these sauces exactly?

No mystery ingredients. No artificial flavors. No filler. Each sauce is built on fresh peppers, real spices, and bold flavor. MAGMA: mango, habanero peppers, vinegar, garlic, spices. VOLTAGE: ghost peppers, lime juice, vinegar, garlic, spices. OVERLOAD: Carolina Reaper peppers, smoked chipotle, vinegar, garlic, spices. See the full ingredient list on each product page—we're transparent about what goes into your heat.

Bulk or wholesale inquiries?

We're open to it. If you run a restaurant, bar, or specialty shop and want to stock Riot, get in touch. We'll work with you on pricing and delivery. Hit the contact page and tell us what you're thinking.

Burning Questions?